1. Acceptance of Agreement
By subscribing to the annual plan for our Smart Search Plugin or using our custom Services, you agree to be bound by the terms and conditions outlined below. If you do not agree with these terms, please refrain from using our Plugin and Services.
We respect the privacy and security of our Users. You understand that by using our Website, you give consent to the collection, use and disclosure of your personally identifiable information as well as any non-personally identifiable information, as described in Privacy Policy ( https://www.wpsmartsearch.com/privacy-policy/ ).
If you are under 13 years of age or if you do not agree to these terms, then please do not use our Website and you should leave this Website immediately.
2. Subscription and License
Upon successful payment for the annual subscription, you are granted a non-exclusive, non-transferable license to use our Plugin for a single website. The subscription is valid for one year and will automatically renew unless canceled by you.
3. Payment and Renewal
Payment for the annual subscription is required at the time of purchase. The subscription will automatically renew at the end of each annual term unless canceled by you. You will be notified before the renewal, and you can cancel your subscription at any time through your account on our website.
To process payments, handling licensing, and order fulfillment we use Freemius Inc. ( https://freemius.com/terms/ ). You may not be charged taxes by us. We are not responsible for collecting, transmitting, or advising on taxes regarding your purchases.
Additionally, we use Freemius iframe to facilitate access to the “My Account” section ( https://www.wpsmartsearch.com/account/ )
By proceeding with the purchase, the customer consents to receiving purchase documents such as VAT invoices and receipts electronically by email. This may take up to 1 hour. If you do not receive an email after this time period, please contact us here ( https://www.wpsmartsearch.com/contact/ ).
We reserve the right at any time and from time to time to modify a subscription (or any part thereof) with or without notice. We also reserve the right to change our product prices individually at any time without prior notice.
4. Refund Policy
We offer a 30-day refund policy. If you are unsatisfied with the plugin within the first 30 days of purchase, please contact our support team for a full refund ( https://www.wpsmartsearch.com/contact/ ). After 30 days, refunds will not be provided. Refunds are not provided for renewals.
5. Support and Updates
During the subscription period, you are entitled to receive support and updates for the plugin. Support is provided through our ticket system, and updates are delivered through the Website’s dashboard on the My Account page ( https://www.wpsmartsearch.com/account/ ).
6. Intellectual Property
The Smart Search plugin and all related materials are the intellectual property of our company. You agree not to modify, distribute, or create derivative works based on the plugin without our explicit consent.
7. Limitation of Liability
We shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising from the use of our Plugin. This includes, but is not limited to, loss of data, business interruption, or any other pecuniary loss.
8. Termination of Subscription
We reserve the right to terminate or suspend your subscription and access to the plugin if you violate any terms of this agreement. Termination may occur with or without notice.
9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes become effective upon posting on our Website. It is your responsibility to review these terms regularly.
By subscribing to our Smart Search Plugin and services, you affirm that you have read, understood, and agreed to these Terms and Conditions. If you have any queries or concerns, please contact our support team prior to subscription ( https://www.wpsmartsearch.com/contact/ ).
Last Updated: February 25, 2024.